Welcome to mysouq.me   The following terms and conditions do not influence your statutory rights as a consumer. Getting into any monetary transaction with mysouq.me, you are agreeing to our terms and conditions as below:

01 – Advent

mysouq.me is the web portal of My Souq LLC, United Arab Emirates. These are the terms and conditions governing your right of entry to and use of the web portal "mysouq.me" and its associated sub-domain names, web sites, offerings and tools, if any. By accepting these terms & conditions and by using the online portal, you constitute that you agree to comply with terms and conditions with mysouq.me. This agreement is effective upon accepting the same. If you do not want to comply with the agreement, please do not get entry to sign in with or use this site. Before you may emerge as or retain as a member of the site, you should read, consider and receive the agreement and the mysouq.me's privacy policy. You need to study this user agreement, the privacy coverage, get right of entry to and study all in addition connected records cited on this user agreement, as such data carries further terms and conditions that apply to you as a user of mysouq.me. Such related information which includes however not limited to the privacy policy is hereby integrated by reference into this settlement.

02 – Eligibility for Engagement and Buying

mysouq.me wishes to make certain that its clients are capable of shape legally binding contracts.

03 – Account and Registration Responsibilities

While you sign up at the web site you have been or will be required to provide positive statistics and check in a username and password to be used in this site.

On registering on the web site, you agree:

You are chargeable for preserving the confidentiality of, and proscribing get entry to and use of, your account and password, and be given duty for all sports that arise under your account and password. You compromise to at once notify mysouq.me of any unauthorized use of your password or account or some other breach of security. In

no occasion, will mysouq.me be answerable for any direct, indirect or consequential loss or loss of earnings, goodwill or damage by any means on account of the disclosure of your username and/or password. You cannot use some other account at any time, without the specific permission of the account holder. You agree to reimburse mysouq.me for any mistaken, unauthorized or unlawful use of your account with the aid of you or by means of any person acquiring get right of entry to the website, services or otherwise through using your precise username and password, whether or no longer you authorized such get right of entry to.

You may offer proper, correct, modern and whole records about yourself as induced by means of the mysouq.me registration shape (the “registration information”).

You may preserve and right away update your registration statistics to maintain it authentic, correct, current and whole. If you offer any facts that is unfaithful, erroneous, no longer current or incomplete or if mysouq.me has reasonable grounds to suspect that such facts are untrue, erroneous, or incomplete, or not in accordance with this user settlement, without prejudice to some other rights of mysouq.me underneath this consumer agreement or at law, mysouq.me has the proper to indefinitely droop, restrict or withdraw your get admission to the web page and/or of the site.

mysouq.me may (in its sole discretion and at any time), make any inquiries it considers important (whether directly or via a 3rd party), and request which you provide it with in addition statistics or documentation, including without difficulty to confirm your identity and/or possession of your economic instruments. Without limiting the foregoing, if you are a commercial enterprise entity or registered on behalf of a business entity such information or documentation can also consist of your trade license, different incorporation documents and/or documentation showing any person’s authority to behave in your behalf. You agree to offer any statistics and/or documentation to mysouq.me upon such requests. You acknowledge and agree that if you do not, mysouq.me without legal responsibility may also restriction, suspend or withdraw your get admission to the site and/or your membership of the web site. We also reserve the right to cancel unconfirmed / unverified money owed or accounts that have been inactive for a long time.

04 – Amendments to the User (Consumer) Agreement

You acknowledge and agree that mysouq.me shall enterprise to give you notice for any amendment to this consumer agreement that materially increases your duties or decreases your rights underneath the settlement in accordance with the terms of the agreement. You agree that mysouq.me at its sole discretion and without liability may additionally make amendments that are not good sized. Amendments without addition specific agreement at any time with instant impact by posting a be aware of the modification at the site.

05 Protecting Security & Age Verification

You concede that we may use personal data supplied with the aid of you in order to conduct appropriate anti-fraud checks. Private statistics that you offer can be disclosed to a credit reference or fraud prevention organization, which can also preserve a record of that facts.

To make certain that your credit score, debit or price card is not being used without your consent, we are able to validate name, deal with and other personal facts provided by using you during the order system in opposition to appropriate third-party databases. Via accepting those terms and conditions you consent to such checks being made. In acting those assessments personal data supplied through you will be disclosed to a registered credit reference company which might also maintain a document of that statistics. Be confident that that is finished best to verify your identity, and that your credit score rating will be unaffected.

06 – Costs

Any price furnished is the website online is for records and steering functions simplest and can include discrepancies. It does not constitute a suggestion to promote at the said price and the costs are not legally binding to us. Prices are subject to change without prior notice.

7 – Orders

If you have finished your order, you will be sent an electronic mail confirming your order. It will kingdom what the goods/services are, the value, and bill info. If your order has been unsuccessful, you will be made aware of the purpose why and any feasible factors. The putting of an order anywhere on our internet site does now not represent a settlement, which is made handiest when we accept your order and method price. We reserve the proper now not to just accept any order. The products are not offered on a sale or return or trade foundation.

08 – Availability

If for any motive past our manipulate, we are not able to supply a particular product, we can notify you as soon as viable. Goods are available on a primary come, first served basis and we are not responsible if we are not able to supply a specific product. You may no longer be charged have to shares become exhausted and can be notified inside 24 hours in which viable of such and supplied an opportunity preference. Must you have got been charged already, a reimbursement for the component no longer in inventory shall be carried out.

08 (a) Product Changes

Suppliers may change type, size, packing or descriptions at any point without prior notice. Whilst we endeavor to ensure all images are correct and up to date on the website, we cannot guarantee the product undergoes a change or changes.

09 – Deal of The Day

Deal of the day merchandise are available simplest even as stocks last on a first come first serve basis and may be withdrawn at any time, without notice.

10 – payment terms

You can pay for Products purchased from mysouq.me by using any of the following debit cards: Visa, Mastercard, Visa Debit, Visa Electron and Maestro/Switch, American Express, Union Pay.

You must give us authority for payment at the time of order and all card holders will be subject to validation checks and authorization by the card issuer. We will not deliver any Products prior to these checks and authorizations being completed. If your card issuer refuses to authorize payment to us, we cannot accept your order, and will not be liable for any delay or non-delivery.

11 – Returns & Refunds

Broken or faulty items – mysouq.me will provide a substitute, credit or full refund on the rare occasions a harm / breakage takes place or for products which can be defective on a case-by-case basis. We should be notified of broken or faulty merchandise within three working days of receipt. We may additionally require the defective merchandise to be returned to us. So please preserve all the original packing. In order to manner money back or replacement because of damage or breakage during transit, a clear cause want to be furnished.  mysouq.me endeavors to provide all merchandise in a surest circumstance with due diligence finished at all factors in the acquisition and logistics chain.

12 – Cancellation of Services

We reserve the proper to terminate you using our services at any time, for anything we do not forget misappropriating or mistaken use or not abiding by those terms and situations.

13 – Social Media Policy

mysouq.me engage in the use social media for our customers who enjoy using these channels. Should you wish to contact the company regarding any orders, or any product enquiries please contact us as there may be delays on any enquiries posted on social media as these are used primarily as marketing information channels. Please note mysouq.me's social media is monitored. Any comments or posts should be within the recommended guidelines. Any comments or posts that are deemed inappropriate, slanderous or abusive, either directed at other customers, other social media users, mysouq.me and staff or agents thereof or not, will be recorded and may result in legal proceedings. mysouq.me engage in the use of social media for our customers who enjoy using these channels. Should you wish to contact the company regarding any orders, or any product enquiries please contact us either via telephone or email for as there may be delays on any enquiries posted on social media as these are used primarily as marketing information channels. Please note mysouq.me social media is monitored. Any comments or posts should be within the recommended guidelines. Any comments or posts that are deemed inappropriate, slanderous or abusive, either directed at other customers, other social media users, mysouq.me and staff or agents thereof or not, will be recorded and may result in legal proceedings.

14 – Withdrawal of Access and membership

Without prejudice to every other right and treatment of mysouq.me underneath this consumer agreement or at regulation or in any other case, mysouq.me might also limit, droop or withdraw your access to the web site at any time, without be aware, for any cause, consisting of without difficulty, breach of this person agreement.

15 – Warranty

mysouq.me provides warranty on behalf of the supplier for the warrantee items and the supplier is ultimately responsible for the same. You must coordinate with the supplier directly for any repair if it needs during the period and its services on an “as is” and “as available” basis without any representation or endorsement made and without any warranty or guarantee of any kind whether express or implied, including but not limited to warranties of title, merchantability, fitness for a particular purpose, compatibility, security, accuracy and non-infringement. mysouq.me makes no representations or warranties about the accuracy, reliability, or completeness of any content, information, software, text, graphics, links or communications provided on or using the Site or that the operation of the Site will be error free and/or uninterrupted. mysouq.me makes no warranty that defects will be corrected or that the Site or its servers are free of viruses or anything else which may be harmful or destructive. The nature of Internet communications means that this Site may be susceptible to data corruption, interception, non-availability and delays. The Site may also be unavailable from time to time due to repairs, maintenance or development work. You agree that mysouq.me.com has no obligation to provide support for the Site. You expressly agree that you use the Site at your own risk. mysouq.me provides the Site and its services on an “as is” and “as available” basis without any representation or endorsement made and without any warranty or guarantee of any kind whether express or implied, including but not limited to warranties of title, merchantability, fitness for a particular purpose, compatibility, security, accuracy and non-infringement. mysouq.me. makes no representations or warranties about the accuracy, reliability, or completeness of any content, information, software, text, graphics, links or communications provided on or using the Site or that the operation of the Site will be error free and/or uninterrupted. mysouq.me makes no warranty that defects will be corrected or that the Site or its servers are free of viruses or anything else which may be harmful or destructive. The nature of Internet communications means that this Site may be susceptible to data corruption, interception, non-availability and delays. The Site may also be unavailable from time to time due to repairs, maintenance or development work. You agree that mysouq.me has no obligation to provide support for the Site. You expressly agree that you use the Site at your own risk.

Alternatively, we may give you notice by mail or prepaid shipping to the address provided to us during the registration process. In such case, notice shall be deemed given 7 days after the date of mailing.

16 – Governing Regulation

This user agreement is governed via, and construed in accordance with, UAE law. This clause will survive any expiry or cancellation of this User Agreement for any reason.

You are agreeing to our phrases and situations as underneath: